The heart of these systems is the Intelligent Transport Systems (ITS) Centre. It operates 24 hours every day, keeping track of traffic flow based on information gathered by the various ITS.
Once traffic incidents are detected, traffic controllers at the control centre will despatch the recovery crew and LTA Traffic Marshal immediately to manage traffic on site and assist to remove the incidents so that normal traffic flow can resume as soon as possible.
The control centre also sends traffic updates regularly to motorists through various channels. Messages on electronic signboards along the expressways inform you of the traffic situation ahead. You can also find traffic updates in this website or receive traffic news from radio broadcasts as well as on MyTransport.SG smartphone app.
While you are on the road, if you experience heavy traffic flow or would like to report incidents such as vehicle breakdown or accidents, please contact the ITS Centre by calling 1800-CALL LTA (1800-2255 582).